Redefining the digital in-store experience for opticians and their patients

Created an industry-leading platform for a lens supplier, transforming optician-to-patient interactions through a new seamless, user-centered ecosystem.

Currently launched across several countries and scaling globally, this solution elevates the customer's business to enhance supplier loyalty and brand reputation.

Industry

B2C2B

Client

HOYA Vision Care

Service

Strategic Exp. Design Product Management

Date

2023

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User-centric approach based on journey insights

Created an industry-leading platform for a lens supplier, transforming optician-to-patient interactions through a new seamless, user-centered ecosystem.

Currently launched across several countries and scaling globally, this solution elevates the customer's business to enhance supplier loyalty and brand reputation.

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Vision and strategy co-creation with client leadership

Created an industry-leading platform for a lens supplier, transforming optician-to-patient interactions through a new seamless, user-centered ecosystem.

Currently launched across several countries and scaling globally, this solution elevates the customer's business to enhance supplier loyalty and brand reputation.

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Redefined digital services approach for global impact

Created an industry-leading platform for a lens supplier, transforming optician-to-patient interactions through a new seamless, user-centered ecosystem.

Currently launched across several countries and scaling globally, this solution elevates the customer's business to enhance supplier loyalty and brand reputation.

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